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Our half board dinner starts at 6:30 pm to 8:00 pm in our restaurant.
For more information see Meal times.
Information über unsere Aktivitäten und Programme wie Nachtskilauf, Wanderungen usw. erhalten Sie an der Rezeption oder laut Aushang.
Due to the altitude of Hochsölden there are almost no house mites and the air is nearly poll free.
Check in: from 2:00 pm
Check out: until 10:00 am
For special wishes please ask at the reception.
Dr. Hermann Köhle; Ambulatory for general, sport and emergency medicine
6450 Sölden, Gemeindestraße 1, Tel: 0043 5254 2040;
Opening hours: Monday till Sunday from 08:00 am to 06:00 pm
Ötztal pharmacy: Gemeindestraße 1, 6450 Sölden
Opening hours: Monday – Friday: 08:30 am to 12:00 pm and 3:00 pm to 06:30 pm.
Saturday: 08:30 am to 12:00 pm
Money and jewelry should be stored in the safe of your room or in the safe at the reception.
For valuables, which are not deposited in the safe, we assume no liability.
If you need a Babyphone please ask our reception team.
If you need a babysitter please ask our reception team.
(Subject to availability) € 15,00 per hour.
A cozy bathrobe is available for you during your stay.
If you take the bath robe with you, we charge € 50,00
In case you like our bathrobes you can buy them (€ 50,00).
Sparkasse, Dorfstraße 96
Raiffeisenbank Sölden, Dorfstraße 88
Our bar is open from 10:00 am until 00:00 am for you.
Please pay your bill the evening before your departure until 9:30 pm or on your departure day from 8:00 am
We accept: Cash, Maestro, MasterCard and Visa
You need the key card to open the door of your room, for the provision of electricity in the room and for the night entrance from 10:30 pm on.
Please find the description of the escape route on the inside of your room door!
In emergency case please leave the hotel as fast as possible!
In case of fire - do not use the elevators!
Breakfast is served in the restaurant from 7:30 am till 10:30 am
As our guest you get one free parking place. A guaranteed underground car parking can be book for € 15,00 per day.
We kindly ask you to check and sign DAILY your drink invoices. Not signed invoices cannot be corrected afterwards. Thank you for your understanding!
Our Hotel Bar is open from 10:00 am until 00:00 am
Our internet is for free. The Wifi network name is “Enzian-Wifi”.
Username: enzian
Password: urlaub
Beauty treatments are offered in our wellness area at UG 1. More detailed information about our treatments please contact our reception team or have a look in our info folder.
Children above 3 years will be in their element in the play area with games, slides, kids TV, Playstations, climbing wall, table football and more. Our kids section offers a diverse children's program 5 days a week, depending on availability and demand.
It is on the 2nd upper floor. You will receive further information at the reception.
Open from Monday till Friday from 10:00 am till 6:00 pm
If you need a charger for your mobile phone, please contact our reception. We have chargers for most common cellphone brands.
Due to our location at around 2.090 meters, you may perceive the air in your room as quite dry.
On request and availability, we can provide a humidifier for your room.
Massages are offered in our wellness area in UG 1. For more detailed information please contact our reception team or have a look in our info folder.
All our rooms are non-smoking rooms. For forbidden smoking in the room we will charge the costs for cleaning, but at least € 300.00.
Please not that smoking in the hotel may trigger a fire alarm. Unfortunately, we have to charge you for the resulting costs.
Mountain rescue: 140
Ambulance: 144
Fire brigade: 122
Police: 133
Please let us know any damages or deficiencies you might notice in your room or in another part of the hotel. Please use our repair sign.
Our reception is open from 7:30 am till 10:00 pm
For questions and suggestions do not hesitate to contact us.
Night emergency: 0043 676 84 48 19 600
Please find the detailed instruction for the safe in the wardrobe.
Our nude area as well as outdoor pool may be used between 9:00 and 13:00 with swimwear. During this time, children under 16 years of age can only use this area if accompanied by an adult.
From 3pm to 8pm the nude area is accessible exclusively nude.
Our textile and family area is daily open from 01:00 pm till 08:00 pm.
Children are always welcome at any time; parents are liable for their children.
Our ski room is in the 1st basement. Where a locker is available for your skis, boots, sticks and snowboards. Please note that these rooms are guarded by video cameras.
If you want a lock additionally, you can get one at reception.
Sauna towels are ready for you at the sauna area.
Swimming pool towels are ready for you at the swimming pool area.
Our swimming pool is open daily from 07:00 am till 08:00 pm. Children are always welcome at any time; parents are liable for their children.
Available at our partners Sport Brugger and Intersport Glanzer just opposite the hotel.
No matter if ski boots, poles or clothes, in our shops you will find everything your heart desires.
Sport Brugger and Intersport Glanzer are right opposite our hotel.
Hochsölden ski school. Telephone number: 0043 (0) 5254 2364. The ski school is opposite of our hotel at Sport Brugger.
There is a main power switch in many of our rooms. With this switch you can turn on and off all the lights at the same time in your room. Please help us to save electricity.
Taxi Lenz - your travel partner!
Phone: 0043 (0) 5254 2133
For an internal call to another room, please dial the room number e.g. 312 (free of charge).
For an extern call always dial 0 for a dial tone and then the desired number. e.g. for a call to Germany: 0 for the dial tone and then 0049 ...
Clothes which you want to be cleaned, please put it in the laundry bag, provided in your room, along with your order form. Hang the laundry bag latest by 9:00 a.m. on the outside of your room door, so our maids can collect these for cleaning. The cleaning usually takes 24 hours. You can find the prices for our laundry service at the end of this folder or on the order form.
Please feel free to use our wellness bag during your stay.
If you don’t return it, we charge € 25,00
In case you like our wellness bags, you can buy them (€ 25,00)